Imagine your flight landed late and you’ve already missed the first day of your vacation. To add to the disappointment, when you enter the hotel for check-in you found a scenario like this:
Two reception counters, handling four queues of guests. Only two people at the frontdesk handling this crowd. People are waiting in the seating area beside the frontdesk. A hotel staff member is assisting them with their check-ins on a digital pad. And you are standing there, hoping you could just get a room without going through all this.
Now imagine, if this hotel had a self-check-in kiosk. You could use it to enter your booking details, verify your ID, and make the payment, and there — “this is your keycard”, and you are simply done with the check-in. Looks like a dream?
Well, let’s make that true!
The hospitality industry is now stepping up and installing hotel