Hoteliers from all around the world are on the lookout for ways to enhance their guests’ experience. And currently, automation seems to be the most viable technology that can do that.

But do you know what’s happening in the hotel automation space? What are the latest trends in hotel automation?

Whether you’re a hotel owner, manager, or employee, this blog is for you.

I am going to delve into the world of hotel automation and cover everything you need to know, including the latest trends, the most useful tools, and practical tips for implementing automation in your hotel.

Evolution of Automation in the Hospitality Industry

The use of technology to automate various tasks and services in the hospitality industry has a long history.

Early forms of hotel automation involved the use of computers for managing reservations and check-ins.

As technology advanced, so did hotel automation, leading to the widespread adoption

And while you’re at it, streamline everything else too.

Hospitality means making it as easy as possible for guests to experience their ideal stay. Hoteliers should streamline every conceivable touchpoint, so that nothing stands between the guest and getting what they want. Booking should be made as easy as possible with a fully integrated IBS that can automatically adjust to fit desktop or mobile devices, and will automatically update the guest’s profile whenever they book a reservation or request an upgrade. Integrating with a mobile point-of-sale (POS) system can deliver a streamlined, mobile-first experience to every dining establishment in your hotel, allowing your guests to order through their smartphone, a tableside kiosk, or strategically placed QR codes. Digital payment platforms should be incorporated into every monetized touchpoint in the guest journey, so that guests can use the payment method of their choice, either in person, on their mobile device or