Hiccup 3: Overwhelming Administrative Work

For the hospitality industry, administrative work is the very definition of a necessary evil. While hotels require a certain amount of repetitive paperwork to function, too much can contribute to employee burnout and stand in the way of engaging staff-guest interactions. 

No guest wants to talk to a staff member who is constantly buried in their screen, and no hotel employee started a hospitality career with the dream of doing paperwork. Fortunately, a cloud-native PMS can automate many common administrative tasks, such as room assignment, payment collection, report scheduling, and bulk check-in/ check-out, leaving staff with more time to serve their guests. 

Hiccup 4: Overwhelming Number of Guest Requests

Traditional landline telephones are a terrible way to manage guest requests in today’s operational environment. Travelers shouldn’t have to downgrade to 1990s technology just to order room service or an additional turndown. Nobody likes being put

As one of the most popular tourist destinations in Australia, Queensland’s Gold Coast has more than its fair share of high-end luxury hotels peering over its pristine sandy shores.

Given the popularity of the region, travellers are presented with a sea of choice when seeking out a quality experiential stay on the Gold Coast with the intimate, personalised hospitality that boutique hotels are known for. And while most boutique hotels are small and quaint, everything is super-sized on the Gold Coast, with the typical ‘boutique hotel’ likely to look a little different and taller around these parts.

Join us as we take a look at some of the best boutique hotels on offer for visitors to the Gold Coast.

Don’t see your property listed? Get in touch at [email protected] and tell us why it should be included.

Best boutique hotels in Surfers Paradise

Surfers Paradise is the most popular