The hospitality industry is at such a stage where technology is no more an associate, it’s the leading aspect.
With constant innovations, the industry is adopting every technology that can enhance business and offer great experiences to guests.
The hotel industry has lately turned to WhatsApp to streamline communications — both with the guests and among the staff. And to a great extent, the messaging platform has done a tremendous job in delivering just that.
Want to know how? Read on as we explore WhatsApp for Business and its impact on the hospitality industry.
WhatsApp’s Emergence in the Hotel Industry
If you’re like me, you probably can’t remember when was the last time you went without using WhatsApp, do you?
Every one of us uses WhatsApp on a daily basis. And just like me, you probably have sneaked a peek at least once in the last hour.
(I just kept